October 16, 2024

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Eat Your Food

100 White Castle locations to get robot fry cooks that cook faster and make more food

White Castle is planning to expand its Miso Robotics partnership to put robot fry cooks in 100 stand-alone locations nationwide.

Together, the burger chain and automation company will install a “flexible and modular” restaurant kitchen system known as the Flippy 2, which is programmed to store, fry and dispense food with automated robot arms. 

‘FLIPPY’ THE ROBOTIC FRY COOK GETS AN UPGRADE 

The two companies first teamed up on a pilot program in July 2020. At the time, White Castle executives said the fast food chain would likely adopt Flippy robots in its kitchens if the pilot program proved to be successful.

Flippy

White Castle and Miso Robotics first teamed up on an automated fry cook pilot program with the Flippy fry station, which launched in select locations in July 2020 (Miso Robotics)

“Our partnership with Miso continues to lead the way on what’s next for back-of-house restaurant operations looking to empower team members with technology to better satisfy customers,” Jeff Carper, chief operating officer of White Castle, said in a recent press release. 

“Having Flippy 2 be a new hire at 100 of our White Castle locations keeps us on a path to achieve big goals at White Castle.”

WHITE CASTLE CEO SAYS US LABOR SHORTAGE ‘MORE CHALLENGING’ AT SOME LOCATIONS 

White Castle’s release noted that widespread adoption of the Flippy 2 fry station will help restaurant workers alleviate kitchen “pain points” and improve workflow along with worker and customer satisfaction.

Marketing materials from Miso Robotics say the second-generation Flippy completes food prep tasks two times faster and fries 30% more food at a time compared to its human counterparts.

The Flippy 2 has a starting cost of $3,000 per month. Additional models will be released throughout 2022, according to Miso Robotics.

WORKER SHORTAGE COULD TURN FAST FOOD INTO DRIVE-THRU ONLY 

“We could not be more grateful for the confidence White Castle has shown in us as we enter into the next phase of our partnership,” Miso Robotics CEO Mike Bell, said in a statement. “White Castle was the first large brand to embrace our technology, and we are thrilled that our Flippy pilot made such a positive impact on their operations that they want to integrate 100 more. We can’t wait to continue on this journey with such an outstanding partner.”   

White Castle and Miso Robotics’ partnership comes at a time when some fast food and restaurant chains are struggling to retain employees as the COVID-19 pandemic continues.

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Fast food companies and delivery services like BurgerFi, Chick-fil-A, Instacart and even Amazon have launched test robots to assist with critical tasks as labor shortages and inflation persist.